Why am I getting this message while trying to upload full config to an new AP from our HiveManager ? : "Failed to generate XML-formatted config."

[jeremy_girault]

Why am I getting this message while trying to upload full config to an new AP from our HiveManager ? : "Failed to generate XML-formatted config."

[jeremy_girault · Accepted solution]

Ok I found the cause, it wasn't somthing corrupted.

In one SSID configuration, I forgot to add the source addreses of my GRE tunnel.

The error message isn't explicit at all. Hope a better tshoot mechanism will be implemented on HM.

Thanks for your help

[GeorgiaMason]

I've been able to solve this by fully rebuilding the network policy (no cloning). We went that way because it was suggested that something in the NP had been corrupted. Since it's just one AP having the issue, you might also try removing and re-adding the AP to the HiveManager.

[jeremy_girault]

Bump

I am still stuck with this issue, does anyone had the same problem?

[jeremy_girault]

Yes I forgot, when I try to update with some other policies, it work without this error.

It's just hard to troubleshoot with an unclear error message...

I tried to apply the same settings between my faulty profile and one which is working fine, but I still meet the problem.

What config section could be in cause with this error message ? :

"Failed to generate XML-formatted config."

Rgds

Jeremy

[dsouri]

Hi Jeremy,

Do you get the error with any other Network Policy? Could you push a new policy to the AP, then try pushing the original?

Happy to assist,

David Souri

HiveCommunity Moderator