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Why does the login via RADIUS not work?

Why does the login via RADIUS not work?

it-support1
New Contributor

Hello everybody,

 

we have a problem with us where you can possibly help me.

 

Our hivmanager has entered two RADIUS servers. The login on the GUI works fine. If the first RADIUS server is now unavailable or switched off, the LOGIN on the HiveManager no longer works.

On the second RADIUS you can see that access has been granted. However, I get an error message on the manager.

Both RADIUS servers are configured identically. Therefore, it is likely that it is due to the HiveManager.

 

What could be the problem?

 

greeting

1 REPLY 1

samantha_lynn
Esteemed Contributor III

Would you be able to run a packet capture while attempting to log in using the secondary server? I'd like to check when we're sending to the one that is rejecting us.

GTM-P2G8KFN