VDX 6740 not working at 10G

[rick73]

Hello I have a VDX 6740 switch.
All the 48 copper ports cannot negotiate to 10Gbit

Slot Name Primary/Secondary Versions Status
---------------------------------------------------------------------------
SW/0 NOS 6.0.2g_rc1_bld04 ACTIVE*
6.0.2g_rc1_bld04
SW/1 NOS 6.0.2g_rc1_bld04 STANDBY
6.0.2g_rc1_bld04

Te 1/0/1 connected Trunk 1G 1G-On-board
Te 1/0/2 connected Access 1G 1G-On-board
Te 1/0/3 connected Access 1G 1G-On-board
Te 1/0/4 connected Access 1G 1G-On-board
Te 1/0/5 connected Access 1G 1G-On-board
Te 1/0/6 connected Access 1G 1G-On-board
Te 1/0/7 connected Access 1G 1G-On-board
Te 1/0/8 connected Access 1G 1G-On-board
Te 1/0/9 connected Access 1G 1G-On-board
...

if I force the speed to 10G I got a license error.

but license wise everything seems ok

rbridge-id: 1
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
FCoE Base license
Feature name:FCOE_BASE
License is valid
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
10G Port Upgrade license
Feature name:PORT_10G_UPGRADE
License is valid
Capacity: 100
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
40G Port Upgrade license
Feature name:PORT_40G_UPGRADE
License is valid
Capacity: 200
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
VCS Fabric license
Feature name:VCS_FABRIC
License is valid

nevertheless it won;t work at 10Gbit.
Any hints on how to solve/debug the problem ?

thank you

[Ivan_Chan]

Hi Rick,

There are a couple things here that is normally expected ...

• why the nos version running in this switch is a daily build image, NOS 6.0.2g_rc1_bld04 ? This is not a formal General Available release outside of Extreme internal testing environment. Please use GA release obtained from the Extreme Portal
• What model of VDX 6740 is this? judging from the output, I would guess it is a VDX 6740T-1G (not a VDX 6740 nor a VDX 6740T - the fiber port versions with 10 G default speed on ports). Please provide output of show chassis for identification.
• The 10 G and 40 G license capacity is not correct. Both 6740/6740T POD upgrades are 8+8+8 for 10 G upgrade and 2+2 for 40 G upgrade; while VDX 6740T-1G, it is 16+16+16 (10GB upgrade) and 2 (40 G upgrade) as 2 40 G port are provided and all 48 port are default to 1 G for this model.

To debug and resolve the issue you are facing ...
please provide

• show pod
• show license
• show chassis
• show version
• show firmwaredownloadhistory
• show firmwaredownloadstatus
• show running-config

If proper license is installed on VDX 6740T-1G, the ports can be set with "speed 10000" on the ethernet port for 10 Gbps

[Truyen_Phan]

6.0.2g_rc1_bld04 is not a GA release firmware. How did you get this version?

Is this switch in a VCS?

• If yes, what version are the other switches running on?
• If no, Please download and install NOS v6.0.2h and try again.

[Steve_Worrall]

Can you post the output from "show dpod"? This will show more detail about the licences and how those are applied to the ports.

[Yulia_Abitbul]

Hi Rick,

Can you please post here "show dpod" output?