08-11-2025 07:15 AM
New Documentation Published August 3rd-9th!
Our support teams published 42 new articles last week! Check out the new titles below!
Campus Fabric Articles
How can I upgrade the POE Firmware on the 5420M-48W-4YE?
Can a vIST (Virtual IST) Pair Run Different Software Releases
Fabric Engine 7520-48Y-8C - Unit Will Not Initiate Boot Up Process Front Panel PSU LED Solid Amber R...
Why show khi performance rx-queue lacks pagination
FE7520: Can SPBM Multicast work Between Extreme Switches and Alcatel without enabling MC on Alcatel
How to remove USB from VOSS device
Data Center Articles
SLX9740 unexpected reboot due to hslagt termination on 20.6.1
DHCP Discover packets are dropped
Does SLX 8520 support 100Mbps on its data interfaces?
Does Extreme optic part number 57-1000128-01 support breakout mode?
VDX fan is marked as faulty
How to default the configuration on the interface on a VDX?
Port remains 'Down' despite "No Shutdown" due to "Link Dampening".
EXOS Article
Automated TFTP python backup failing after updating EXOS to 32.3+
VLAN ISIDs show N/A when returned by NAC via attribute "FA-VLAN-ISID"
Port flapping on 5420 (EXOS) when using HP laptops/workstations
General Articles
ISW 168xx switch removes parts of its port configuration after firmware update
Legacy Articles
Can you use SSIDs with 6 GHz enabled on APs not capable of 6GHz?
What happened to the 30 day trial option when registering for a new ExtremeCloud IQ account?
Universal Articles
Does AP and CE1000 cluster need to be on same firmware version?
UTZNA Articles
UZTNA Disabling MFA in Entra ID
WiNG Articles
WiNG - How to determine if any APs are meshed
Does AirDefense support Subject Alternative Name (SAN) certificate ?
AirDefense false reporting "Unencrypted Broadcast or Multicast Traffic Detected in Encrypted Environ...
WING USERS ON NEW SSID NOT GETTING I/P
XIQ Articles
Access point Fabric attach Icon is missing on MANAGE>Devices page[XIQ]
A redirect loop is seen when Captive Portal redirection is enabled on Cisco switches
AP crashes with random skb related crash
Questions on on new fields when creating new floor map in XIQ-C
Upgraded the wireless controllers (XIQ-C) and now the controllers are not syncing.
Clients unable to connect to PPSK SID
Back up now feature in XIQ does not create backup or has stopped working
How many Layer 3 interfaces can I assign to the physical interface on the E2120
Users are facing frequent disconnection
AP305C turns to default management IP address after receiving DHCP offer from DHCP server
XIQ-SE Articles
Can we change the IP address of a Ping-only device in the XIQ-SE device list after it has been updat...
Does Custom Information Get Deleted When an "Aged End-Systems" Event Occurs?
Analytics Response time calculations
Device Down alarm not working after upgrade to XIQ-SE 25.5.12
In what environment does Control need to join the Active Directory Domain?
Are the Default Values of RADIUS_REQUEST_WARNING_THRESHOLD and RADIUS_REQUEST_ALARM_THRESHOLD Still ...
NAC Error import MAC End-systems with EnDash character
If you have any requests for new articles, please let us know! You can either comment on this post, or email me directly at community@extremenetworks.com.
