AP230 x 2 in need of their serial code removed from the database so they can be utilized.

[ZaW]

Hi as the title states, I have 2 Aerohive AP230's bought second hand but the previous owner hasn't removed them from his email.

How can I go about removing them?

Serial number:
AP230: 02301412191300
AP230: 02301508075478

Thanks.

[ZaW]

Hi Sam, thanks for getting back to me. I've tried contacting the previous owner to no avail. Hopefully he replies to you. 🙂

Many thanks.

[SamPirok]

Hello, thank you for providing those serial numbers. I have reached out to the original owner to get permission to remove the old records that are causing an error when you try to add them to your inventory. I'll let you know as soon as I hear back on that request. Once we remove the old records, you'll be able to onboard these devices in to your own inventory. Please feel free to check in with me here anytime for an update.