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A stake record of the device was found in the redirector.

A stake record of the device was found in the redirector.

VladimirM
New Contributor
I want to transfer 2 AP305C to my other account, but I can't do it. I'm getting the message: stake record of the device was found in the redirector. Is it possible to free those three devices? Serial numbers are, 03052112062321, 03052112060700.
Thanks,
Vladimir.
4 REPLIES 4

SamPirok
Community Manager Community Manager
Community Manager
Thanks for providing those serial numbers, I was able to find the old records preventing you from moving these devices in to your inventory. I will need to get permission from the previous owner before I can remove these old records. I've reached out to the original owner just now, and I'll let you know when I hear back from them. Please let me know if I can help with anything else in the mean time!

I am the original owner.
Thanks,

thanks, everything is good.

Thank you for replying to my email, I have removed the old records for these devices so you should be able to add them to your inventory at this time. Please let me know if I can help with anything else!
GTM-P2G8KFN