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Cant change Portal Configuration language on ECA VE6120

Cant change Portal Configuration language on ECA VE6120

lhernandez
New Contributor

Hi.

Is there an option to change all Portal Configuration and its messages in Spanish?

I tried, but the only option is English.

 

c9dfb53b878747dfa4e6ea8779ef3add_8d7a5b22-2543-468f-b22f-5597af63bcb0.png

 

c9dfb53b878747dfa4e6ea8779ef3add_afcb34de-7c07-490e-8b00-0140ab54aabb.png

Controller’s version is 05.16.02.0020

Many thanks.

1 ACCEPTED SOLUTION

Miguel-Angel_RO
Valued Contributor II

lhernandez,

Could you double check if you saved it all?

From my side (running 5.16.3 the change is kept).

 

If it isn’t for you, you’ll have to open a GTAC case.

Mig

View solution in original post

4 REPLIES 4

lhernandez
New Contributor

Hello Miguel.

 

Thanks again.

I will do that.

 

Regards.

Miguel-Angel_RO
Valued Contributor II

lhernandez,

Could you double check if you saved it all?

From my side (running 5.16.3 the change is kept).

 

If it isn’t for you, you’ll have to open a GTAC case.

Mig

lhernandez
New Contributor

Hi Miguel.

Thanks for your answer.

Yes, I did. But when I added Spanish and saved

211e3de48ec040aab628f4e840fa94cb_4fed8136-eae8-45f3-8fb0-039c424103e2.png

I went to other tab (i.e AAA, Groups, Rules, etc) and came back to Portal->Edit Configuration->Edit Locales and Spanish was deleted. I do not know why.

It seems was not saved, but I did it.

211e3de48ec040aab628f4e840fa94cb_6bda29a0-cd8d-4c65-8409-8c613cad5229.png

 

Regards.

Miguel-Angel_RO
Valued Contributor II

lhernandez,

 

Did you tried to add the locale?

7d82a1b36194460287e4c26f8d9b9fab_0aae20d0-cc34-49e7-bb62-668358517877.png
7d82a1b36194460287e4c26f8d9b9fab_5894d9ce-b644-4aca-9ca6-40b9bcf79073.png

Mig

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