ezcloudx can't connect to 3935i behind fw/nat

[aalmi]

I have 3935i AP behind firewall using NAT ip which it get's from fw using firewall. When firewall rules where tightened Ezcloudx lost access to AP and AP blinks it's leds very often. I need firewall hosts/ports which to open in order to get it work. Any tips?

[Jonquil_William]

Hi, Mikael.

Are you following the Networks Requirements, which includes: "HTTPS traffic must be allowed through your firewall on port 443 for ExtremeCloud-managed APs
and switches to connect to ExtremeCloud and receive their configuration, software updates and
send analytics."

This info is located in the ExtremeCloud Information Center and QRG at http://www.extremenetworks.com/support/documentation/

Hope this helps. If not, you might want to contact Extreme's GTAC team at http://support.extremenetworks.com/

Jonquil Williams
Extreme Networks
Lead Technical Writer, Information Development