Help Please! A stake record of the device was found in the redirector
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‎06-07-2022 11:51 AM
Hi,
I am having issues adding my AP250 to my extremeIQ. I am getting the following error:
A stake record of the device was found in the redirector
the serial number is:
I am having issues adding my AP250 to my extremeIQ. I am getting the following error:
A stake record of the device was found in the redirector
the serial number is:
02501707281017
Thanks!
2 REPLIES 2
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‎06-08-2022 09:25 AM
Hi Paul, thanks for letting us know and for the pictures. I found the old records that are causing that error for you, and I've reached out to the original owner to get permission to remove those old records. As soon as we can do that, you should be able to add these devices to your own inventory. I'll let you know as soon as I hear back on that request. Please feel free to check in with me here any time for an update.
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‎06-07-2022 12:48 PM
Also, i have this other AP250, serial number: 02501707280806
Same error!
Same error!
