XCC all APs with radio 2 off
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‎02-24-2022 01:19 PM
Hi guys,
I have installed a XCC with version 05.46.03.0016.
Suddently I noticed that all of my customers AP were showing Radio 2 off.
I don't have anywhere in the configuration this option...
I have installed a XCC with version 05.46.03.0016.
Suddently I noticed that all of my customers AP were showing Radio 2 off.
I don't have anywhere in the configuration this option...
5 REPLIES 5
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‎03-02-2022 12:41 PM
Hi guys,
Just for the guys who are following this thread.
I had this problem on 2 controllers with different solutions.
On one controller the problem was fixed by changing the channel width to 40mhz.
On the other controller, I managed to fix this by removing the radio management from RF-Domain, and then adding again.
Just for the guys who are following this thread.
I had this problem on 2 controllers with different solutions.
On one controller the problem was fixed by changing the channel width to 40mhz.
On the other controller, I managed to fix this by removing the radio management from RF-Domain, and then adding again.
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‎03-03-2022 02:54 AM
Thank you for the follow-up Pedro.
Jan
Jan
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‎02-25-2022 05:38 AM
Thank you for your help.
I tried to open a case but unfortunately the service contract expired a couple of days ago...
These are APs 310i so, Radio 2 is 2.5ghz. Anyway, its a problem 🙂
I tried to open a case but unfortunately the service contract expired a couple of days ago...
These are APs 310i so, Radio 2 is 2.5ghz. Anyway, its a problem 🙂
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‎02-25-2022 04:32 AM
Hi Pedro
I would open a case with GTAC, please provide a tech support all and AP log bundle from at least one of the APs - the AP log bundle is retrieved using this method: https://extremeportal.force.com/ExtrArticleDetail?an=000082901
-Gareth
I would open a case with GTAC, please provide a tech support all and AP log bundle from at least one of the APs - the AP log bundle is retrieved using this method: https://extremeportal.force.com/ExtrArticleDetail?an=000082901
-Gareth
