backup issue

[Ashish_Sahu]

i am not able to taken backup of configuration files through netsight.

[Sarah_Seidl]

One thing I always forget to check, is in the windows firewall on the netsight server, make sure you have a rule that permits TFTP (udp 69)

[Drew_C]

Hi Ashish,
Can you please provide more information about what isn't working?

The following pieces of information will be helpful:

• Device model and software version you're trying to take backups of
• Netsight version (and platform)
• The error message you're seeing

Also, take a moment to browse GTAC Knowledge. You may find your answers there.