Can not get syslog in XMC events

[Ta_Wei]

Hi all,

I can not see any logs in the Events.

The file path is correct and I can see logs collected in that file.

I also try clearing the cache of browser and restarting the server but problem still remain.

My XMC version is 8.4.4.26.

OS: Windows Server 2016

Did anyone have the similar problem yet?

[StephanH]

Hello,

please uncheck “Alert” and push “Close”. With that filter you will only see alerts.

Regards

Stephan

[Ta_Wei]

Hi Stephan,

I do see the filter like this.

But I can not remove it by clicking that remove sign.

That filter still exist when close this window.

Are there any alter ways to remove this filter?

Thanks.

[StephanH]

Hello Ta Wei,

in addition you can check the pattern. Maybe the pattern did not match you syslog entries in the file.

Regards

Stephan

[StephanH]

Hello Ta Wei,

only to be sure (because I can’t see all of the columns) . Did you check the funnel if there are any filter to the output?

Regards

Stephan

[Ta_Wei]

Hi Stephan,

Yes, I select all the events types and I can not see anything in events, either.

Here is my screenshot.