Can't open Netsight Console!

[Rahman_Duran1]

Hi,

I can't seem to open Netsight Console on Windows10/Jre8_latest. I get nullpointerexception every time.

I can open InventoryManager but not Console.

Any idea what should be the problem?

[mp2014]

is a proxy server in path to nms?

[Rahman_Duran1]

No, there is only one java version installed. I just removed java 8 and installed jre7u67, cleared cache and I get the same error.

[Bharathiraja__S]

Hi Rahman,
Please check how many JAVA versions are installed on this machine, if its more than 1 then uninstall the old java versions.

If you have only JAVA 8 just to make sure its JAVA issue please downgrade to java 7 update 71.

Thanks,
Suresh.B

[Rahman_Duran1]

Hi Suresh,

I added http://nms.artvin.edu.tr:8080 and https://nms.artvin.edu.tr:8443 to Exception Site List. Cleared all the caches. restarted NMS server. Still getting the same error.

[Bharathiraja__S]

Hi Rahman,

Please try to change below configuration from JAVA.

https://gtacknowledge.extremenetworks.com/articles/Solution/Netsight-suit-fails-to-start-after-Java-...

Please let me know if this is working.

Thanks,
Suresh.B