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extreme wireless Identify v2110 problem with access on port 5825

extreme wireless Identify v2110 problem with access on port 5825

MarekorMark
New Contributor III
Hi
I have problem with access on my controller on port 5825.
That problem appeared after netsight migration and upgrading from v6.3.0.184 to 186
wireless controller (WC) is in my managment vlan as the FW interface is and on FW interface a can connect and WC interface on port 5825 is unreachable but I can ping WC.
Also i can "ask" if 5825 port on WC is reachable and i have an answer from that port.
WC is a part of netsight and nacgateway infrastructure

What and where i should check to do the right troubleshooting of that problem

14 REPLIES 14

MarekorMark
New Contributor III
my english isnt so fluent so i prefer to ask here

Drew_C
Valued Contributor III
You can submit a case online and respond by email or in the support portal if you prefer.
https://extremeportal.force.com/ExtrArticleDetail?n=000001818

Gareth_Mitchell
Extreme Employee
Marek

I would recommend you put a call into GTAC and someone can look at this for you.

-Gareth

MarekorMark
New Contributor III
Any ideas ?
GTM-P2G8KFN