Summary
As part of the migration to XIQ-SE 24.7 firmware image files are automatically moved from the source 24.2 filesystem to the new 24.7 filesystem. The files are placed in the wrong location for TFTP and SCP/SFTP and can lead to firmware image upgrade failures and database record duplication.
Impact
This issue only impacts migrations from 24.2 to 24.7.10.52. It does not impact new 24.7 based deployments or migrations to 24.7.11.22 and above.
Symptoms
The firmware images will be misplaced in a nested duplicate images/images sub-directory in the TFTP and SCP/SFTP file system sub-directories. The usual locations are:
/tftpboot/firmware/images
/root/firmware/images
/home/netsight/images
Workaround
Refer to Extreme Networks GTAC KB article here.
Solution
This issue has been resolved in XIQ-SE 24.7.11.22 release. Extreme Networks recommends using this release for all new migrations from XIQ-SE 24.2 to 24.7.11 to avoid this issue.
Please see the full field notice article here for more details and updates.
