Legacy Netsight Console hangs during start-up.

[GREG_RICHARDSON]

I am running Extreme Management Center 7.0.6.27 and for some reason I cannot log into Netsight Console now. All other legacy applications work normally but during Console’s startup it hangs during this message on its startup splash screen:

“Loading Device Tree”

I’ve tried multiple computers but get the same results. Any thoughts or suggestions are appreciated.

[GREG_RICHARDSON]

Hi Zdenek,

Thanks for responding so quickly.

It’s running now! Thank you so much!

Greg

[Zdeněk_Pala · Accepted solution]

Hi Greg.

I would try following:

• uninstall the java console webstart application
• clear the browser cache including the java cache.

• try again