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Map refresh skewed

Map refresh skewed

Jim_Camacho1
New Contributor

Hi, when my map in the ExtremeCloud IQ Site Engine refreshes (30min) the map shift's to the bottom right, so only half the map is visible. I was looking through the options, but have not been able to find

any settings that would solve the issue. If you have any ideas I would greatly appreciate it.

Thank You!

 

1 REPLY 1

Robert_Haynes
Extreme Employee

I simply do not know. I would have to see the 'shift' you refer to be able to comment further.

A wild guess here, depending on how large the map is, is that a device in the lower right has some precedence or value better than others and becomes a 'focal point' for the map so the map center focuses on that device.

This could also be the Map Properties -> Control ... where you select options like "Enable Pan and Zoom" or "Disable" impacting how it is drawn.

GTM-P2G8KFN