Non-stop rebooting, bad address in epc, kernel panic
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‎10-02-2017 10:42 AM
summit x350-24t, constantly rebooting.
From console (manually rewrite general lines):
- code: (bad address in epc);
- fatal exception: panic in 5 seconds
- kernel panic - not syncing: fatal exception;
- reboot
In Bootstrap, Test memory with command 'mt', result:
-1 test itterations passed with no errors.
Is switch dead? What I can do?
I'm not previously debug extreme switches...
From console (manually rewrite general lines):
- code: (bad address in epc);
- fatal exception: panic in 5 seconds
- kernel panic - not syncing: fatal exception;
- reboot
In Bootstrap, Test memory with command 'mt', result:
-1 test itterations passed with no errors.
Is switch dead? What I can do?
I'm not previously debug extreme switches...
16 REPLIES 16
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‎10-16-2017 05:05 AM
OK 🙂
Try to contact the TAC ... may be some new ideas ...
Try to contact the TAC ... may be some new ideas ...
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‎10-13-2017 11:48 AM
Have you tried another image ? an oldest one ?
Or RMA ...
Or RMA ...
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‎10-13-2017 11:48 AM
I install exactly that image (and exactly that file) who I use in last switch upgrade last year (for 3 pieces of x350-24t). And all three upgrades was successful.
For my logic - try older or other image is time waste. There is some technical damage...
About RMA - I dont knowing this process, but switches was purchased ~7+ years ago.
Last firmware version for us was 12.6.2.10. If I understand correct, then warranty for this device is ended.
AnyWay, thank You Pascal for support!
For my logic - try older or other image is time waste. There is some technical damage...
About RMA - I dont knowing this process, but switches was purchased ~7+ years ago.
Last firmware version for us was 12.6.2.10. If I understand correct, then warranty for this device is ended.
AnyWay, thank You Pascal for support!
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‎10-05-2017 10:58 AM
May be the ram in this partition is corrupted ?
Try both (loader 1 or 2 - boot 1 or 2) to choose
https://gtacknowledge.extremenetworks.com/articles/Solution/Switch-boots-up-in-the-BootRom-mode-with...
cross fingers + some time to test
Try both (loader 1 or 2 - boot 1 or 2) to choose
https://gtacknowledge.extremenetworks.com/articles/Solution/Switch-boots-up-in-the-BootRom-mode-with...
cross fingers + some time to test
