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Non-stop rebooting, bad address in epc, kernel panic
Non-stop rebooting, bad address in epc, kernel panic
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10-02-2017 10:42 AM
summit x350-24t, constantly rebooting.
From console (manually rewrite general lines):
- code: (bad address in epc);
- fatal exception: panic in 5 seconds
- kernel panic - not syncing: fatal exception;
- reboot
In Bootstrap, Test memory with command 'mt', result:
-1 test itterations passed with no errors.
Is switch dead? What I can do?
I'm not previously debug extreme switches...
From console (manually rewrite general lines):
- code: (bad address in epc);
- fatal exception: panic in 5 seconds
- kernel panic - not syncing: fatal exception;
- reboot
In Bootstrap, Test memory with command 'mt', result:
-1 test itterations passed with no errors.
Is switch dead? What I can do?
I'm not previously debug extreme switches...
16 REPLIES 16
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10-05-2017 06:12 AM
Now I try download/install new image on Summit x350-24t by following https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Use-the-Boot-Rom-Menu-to-Download-a...
AFTER
BootRom> configip ipaddress 192.168.1.155/255.255.255.0 gateway 192.168.1.3
NOTICE: No network interface available, rc=-1
ioctl (SIOCAIFADDR:) File exists BootRom>
And now Q: What physical port I need to use for download image (connect to tftp)?
All my 24 Ethernet ports are without any activity (leds is off).
When I plug cable in management port (I never use it - fully newbie about it), It has activity, but from BootRom I can NOT ping GW or tftp server on this subnet.
What You suggest for me to do next?
AFTER
BootRom> configip ipaddress 192.168.1.155/255.255.255.0 gateway 192.168.1.3
NOTICE: No network interface available, rc=-1
ioctl (SIOCAIFADDR:) File exists BootRom>
And now Q: What physical port I need to use for download image (connect to tftp)?
All my 24 Ethernet ports are without any activity (leds is off).
When I plug cable in management port (I never use it - fully newbie about it), It has activity, but from BootRom I can NOT ping GW or tftp server on this subnet.
What You suggest for me to do next?
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10-03-2017 06:11 AM
Be aware : You have two boot : bootstrap AND bootrom !
You have to wait the POST message before using the space bar to enter in the bootroom
Try both ... and type "h" or help to get commands
You have to wait the POST message before using the space bar to enter in the bootroom
Try both ... and type "h" or help to get commands
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10-03-2017 06:11 AM
Thank You for note about bootrsap AND bootrom. That is what I need...
In Bootrom > "Boot 1" and "Boot 2" fail with previous Kernel panic.
Now I try download and install new/other image.
In Bootrom > "Boot 1" and "Boot 2" fail with previous Kernel panic.
Now I try download and install new/other image.
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10-03-2017 06:07 AM
Type "h" to get help and commands available in the bootstrap
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10-03-2017 06:00 AM
In BootStrap I try:
BootStrap> boot 1 Unknown Image Selection 1 usage: boot [loader option]and
BootStrap> boot 2 Unknown Image Selection 2 usage: boot [loader option]Is possible that image has different name (not 1 or 2) or it's just count number for images?
I also try boot default configuration:
BootStrap> config none
config: Command not found. Try 'h' for help!Possible, my switch version is too old and not compatible with these commands. Bellow are notes from last upgrade processes in 2016.
* switch4.6 # show switch
System Type: X350-24t
Primary ver: 12.6.2.10
Secondary ver: 12.4.2.17
Config Booted: primary.cfg
primary.cfg Created by ExtremeXOS version 12.4.2.17
126949 bytes saved on Mon Feb 29 23:57:39 2016And in this situation my next step is to try "Use the BootROM Menu to Download and Install a New Image", correct?
BootStrap> boot 1 Unknown Image Selection 1 usage: boot [loader option]and
BootStrap> boot 2 Unknown Image Selection 2 usage: boot [loader option]Is possible that image has different name (not 1 or 2) or it's just count number for images?
I also try boot default configuration:
BootStrap> config none
config: Command not found. Try 'h' for help!Possible, my switch version is too old and not compatible with these commands. Bellow are notes from last upgrade processes in 2016.
* switch4.6 # show switch
System Type: X350-24t
Primary ver: 12.6.2.10
Secondary ver: 12.4.2.17
Config Booted: primary.cfg
primary.cfg Created by ExtremeXOS version 12.4.2.17
126949 bytes saved on Mon Feb 29 23:57:39 2016And in this situation my next step is to try "Use the BootROM Menu to Download and Install a New Image", correct?
