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Only one switch unable to contact the TFTP when archiving config

Only one switch unable to contact the TFTP when archiving config

Will3
New Contributor II

‎12-09-2015 08:48 PM

I have only one switch out of 22 that is getting an error when running archive in Inventory Manager. It gets "The device was unable to contact the TFTP server. Check that the TFTP server is running and connectivity is okay." All of my other switches contact it just fine and this switch does function properly. Anyone have any ideas? Thanks.
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15 REPLIES 15

Will3
New Contributor II

‎12-10-2015 03:38 PM

Here is the firewall for the netsight server.

aaba048295b946269e0a2e8a0177266e_RackMultipart20151210-433-1llmuzx-netsight_server_inline.png


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Patrick_Voss
Extreme Employee

‎12-10-2015 03:19 PM

Typically when pings don't work and tftp is not going through there is some kind of firewall issue. Could you try disabling the firewall temporarily on the netsight server to see if this resolves your issue?
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Will3
New Contributor II

‎12-10-2015 03:15 PM

Yes the netsight server was able to ping the switch and the switch shows up in netsights with status of contact and shows everything is proper besides the archive failing.
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Patrick_Voss
Extreme Employee

‎12-10-2015 03:11 PM

Can you ping the switch from the netsight server?
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Will3
New Contributor II

‎12-10-2015 03:08 PM

Yes it is the netsight server.

Slot-2 FES_E_TC6.2 # ping vr vr-default 10.254.1.75
Ping(ICMP) 10.254.1.75: 4 packets, 8 data bytes, interval 1 second(s).

--- 10.254.1.75 ping statistics ---
4 packets transmitted, 0 packets received, 100% loss
round-trip min/avg/max = 0/0/0 ms

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