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Only one switch unable to contact the TFTP when archiving config

Only one switch unable to contact the TFTP when archiving config

Will3
New Contributor II
I have only one switch out of 22 that is getting an error when running archive in Inventory Manager. It gets "The device was unable to contact the TFTP server. Check that the TFTP server is running and connectivity is okay." All of my other switches contact it just fine and this switch does function properly. Anyone have any ideas? Thanks.
15 REPLIES 15

Patrick_Voss
Extreme Employee
Try putting in "vr vr-default" into the ping command. Like so:

ping vr vr-default 10.254.1.75

Is the IP address above the netsight/tftp server?

Will3
New Contributor II
Sorry I am in the switches screen play using the CLI shell and these are my results:
Slot-2 FES_E_TC6.1 # ping 10.254.1.75
Ping(ICMP) 10.254.1.75: 4 packets, 8 data bytes, interval 1 second(s).

--- 10.254.1.75 ping statistics ---
4 packets transmitted, 0 packets received, 100% loss
round-trip min/avg/max = 0/0/0 ms

Patrick_Voss
Extreme Employee
Are you able to access the switch using putty? Where are you pinging from? Can you please elaborate?

Will3
New Contributor II
Well after getting the CLI proxy installed I could not ping anything on that particular subnet... which is weird because all the other switches in the stack and that go through that switch can.

Curtis_Parish1
New Contributor III
Last time that happened to me there was a firewall rule blocking TFTP to that network.

GTM-P2G8KFN