ZTP+ good feature but unusable in real

[PeterK]

I'm currently running XMC / Netsight 8.1.2.59 or newer and like to use ZTP+
I like this feature, because I only need to connect switches to the network and they got at least a firmware update to the lastest version I want to use.
But it's unusable with the XOS Version on X440G2 shipped from Extreme.
If ZTP+ isn't able to update cloud connector to lastest version (which is on XMC Server) und than starting again, this feature is unusable.
On X450G2 Switches it is working...

[Stephane_Grosj1]

Please note that recent XMC version (not very sure of the first release - 8.2+ for sure) includes recent CC version (latest at the time of GA).

[PeterK]

Meanwhile, my solution is to copy all images including cloud-connector to both directories. This is working for me.

[Tomasz_Lubas]

I had similar problem with 21.1.3.7 and 1.1 connector.

In ZTP+ options I had to check 'configuraton updates' and 'firmware upgrades' to always.
Next step was upload reference firmware via XMC, check it as reference - very important step (thanks Piotr Szolkowski for advice) .

Upload newer connector 3.0.34.65 and do not check it as reference.

After that I was able to ZTP+ brand new switch.

Then as far as i see first thing switch need to do is upgrade firmware and connector.

Of course after upgrade XMC waits for configuration

best regards,
Tomek

[Stephane_Grosj1]

Please, work with GTAC to find the root cause of this.
Still, I'm interested in having the feedback on my last questions (@Peter: any chance that the x450G2 have a different profile than the x440G2?). And to help troubleshoot, also for GTAC, can you enable ZTP+ and InvMgr diagnostics and grab server.log ?