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A stale record of the device was found in the redirector

A stale record of the device was found in the redirector

jfitzger2
New Contributor

I am getting the above message, A stale record of the device was found in the redirector, when trying to add an access point to Cloud IQ. Can someone help me fix this please?

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

If you could please email the serial number to me at community@extremenetworks.com, I can see about helping you free that device up so you can add it to your own inventory. 

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1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

If you could please email the serial number to me at community@extremenetworks.com, I can see about helping you free that device up so you can add it to your own inventory. 

GTM-P2G8KFN