AP 630 is offline. Troubleshooting suggestions?

[lsommerer]

I have already tried changing them from Managed to Unmanaged and back to Managed (this actually brought 2 of my 4 troublesome APs back online). I also tried deleting them from ExtremeCloud IQ and adding them again. This didn’t help. I’m looking for other things to try.

[SamPirok · Accepted solution]

Do you have a console cable (RJ45-USB)? You can plug directly in to the AP to reach the CLI if you need to. Or you might be able to find the current IP address in your DHCP server. 

[lsommerer]

Thanks for the guide. After looking over the guide, I think I might be a little worse off than I thought. I can not ping the APs at the IP addresses that they should have via DHCP. I don’t actually know how to find what (if any) IP address they might currently have, so I can’t SSH into them to try the things recommended in the guide. 

[SamPirok]

Hello, this guide has suggestions on how to troubleshoot an AP that won’t connect, as well as some steps you can take via the CLI of the AP to manually connect it to ExtremeCloud IQ: https://extremeportal.force.com/ExtrArticleDetail?an=000057794&q=capwap%20troubleshooting