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Can't add AP's "The device appears to be in use by another VIQ"

Can't add AP's "The device appears to be in use by another VIQ"

Trebleclef
New Contributor

‎03-10-2024 08:01 PM

Hi, I just bought an Aerohive AP122 and AP130 from Facebook Marketplace but when I try to add the devices to Extremecloud IQ connect I get the message "The device appears to be in use by another VIQ". The serial No. are:   01301608301088   01221701060766. Is there someone who can please help me?

Thanks, Jaeden

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