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Device update fails when attempting IQEngine/HiveOS update

Device update fails when attempting IQEngine/HiveOS update

note4nic
New Contributor

I am trying to add an AP121 to my newly created ExtremeCloudIQ account, but I need to latest software to allow it to be managed.  Can I please have the software sent to me so I can do a manual update so I can manage.

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hello, I’ve emailed you directly with instructions on how to get the firmware files you need to update your APs. Please let me know if I can help with anything else. 

View solution in original post

1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

Hello, I’ve emailed you directly with instructions on how to get the firmware files you need to update your APs. Please let me know if I can help with anything else. 

GTM-P2G8KFN