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Device update fails when attempting IQEngine/HiveOS update

Device update fails when attempting IQEngine/HiveOS update

note4nic
New Contributor

I am trying to add an AP121 to my newly created ExtremeCloudIQ account, but I need to latest software to allow it to be managed.  Can I please have the software sent to me so I can do a manual update so I can manage.

1 ACCEPTED SOLUTION

SamPirok
Extreme Employee

Hello, I’ve emailed you directly with instructions on how to get the firmware files you need to update your APs. Please let me know if I can help with anything else. 

View solution in original post

1 REPLY 1

SamPirok
Extreme Employee

Hello, I’ve emailed you directly with instructions on how to get the firmware files you need to update your APs. Please let me know if I can help with anything else. 

GTM-P2G8KFN