Hi,
We currently have several Aerohive AP230 operating in our local environment. We are in the process of migrating then to our ExtremeCloud IQ environment.
We recently created a new institutional account to centrally manage the access points. However, when attempting to register the first device, we receive an error indicating that it appears to already be registered under another tenant.
Our institution is the legitimate owner of these Aerohive AP230 devices, and we would appreciate your assistance in transfering or releasing them so the can be successfully registered to our ExtremeCloud IQ tenant.
Thank you for your assistance.
