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Extreme Cloud iq web browser issue

Extreme Cloud iq web browser issue

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plydon
New Contributor

‎01-24-2020 09:34 AM

HI,

 

Got an issue with the Extremeclouyd iq web browser, for some reason every time any of our accounts log in here the webpage will only ever display manage > devices page.

 

Clicking of any of the other pages this will just divert back to this page, however the url does change to show the link that was clicked on.

 

Any help would be great as i really dunno why this is doing this

 

thanks

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JAloisi
New Contributor

‎02-04-2020 02:20 PM

Typically this happens if you are over your licenses for devices.  You need to contact support to give you a temporary license to clean up the number of devices you are allotted for or add additional licenses.

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Pearce_Hamblin
New Contributor

‎01-29-2020 09:41 AM

Which browser are you using and does the same thing happen if you try in a different browser?

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