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Help? The device appears to be in use by another VIQ.

Help? The device appears to be in use by another VIQ.

Quonith
New Contributor

I’ve bought an AP230 from ebay and have tried to add it to my extremecloud account but ‘The device appears to be in use by another VIQ’. What do I need to do? serial is 02301509160073.

Thanks

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Thank you for letting us know, that device should now be free to add to your inventory. Please let me know if you have any further issues onboarding that device. 

View solution in original post

1 REPLY 1

SamPirok
Community Manager Community Manager
Community Manager

Thank you for letting us know, that device should now be free to add to your inventory. Please let me know if you have any further issues onboarding that device. 

GTM-P2G8KFN