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I can't see all my equipment

I can't see all my equipment

eduardo_cruz
New Contributor III
I added a new AP 410C to my system. They are all seen online but only viewed 2
1 ACCEPTED SOLUTION

eduardo_cruz
New Contributor III

 

You can already see the AP. I did not have a location assigned. In the logs I could see that.

 

This AP added it about 50 minutes ago and still does not update the firmware, the service is down in that area.

 

538ec18ac6f74e139cea622175bd0401_75b0cfde-364c-41ed-b448-7607b1d71c8b.png

 

View solution in original post

12 REPLIES 12

eduardo_cruz
New Contributor III
Check the inventory of each one and it is not found.This is the serial number.04102009271971

SamPirok
Community Manager Community Manager
Community Manager

Hi Eduardo, did you check the inventories of the other organization within your XIQ instance? Also you’d want to make sure you aren’t using any filters, which you can check by clicking on the funnel icon towards the left hand side of the screen. 

eduardo_cruz
New Contributor III
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GTM-P2G8KFN