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Missing client trail info

Missing client trail info

sfolk
New Contributor III
Ever since a recent upgrade of XIQ the client trial information has been blank, I rely on this information every day to troubleshoot client issues.

Is anyone else seeing this?  My XIQ build is 21.4.11.6


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15 REPLIES 15

ocafe
New Contributor

nevermind... 

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ocafe
New Contributor
Hi,

Same problem for us. Any news ?

Thank you

JA
New Contributor III
That's very disappointing news.

sfolk
New Contributor III
Was just told this morning by GTAC that it looks like we will need to wait till the end of March XIQ update to get this fixed.

But there is no guarantee 😞

UGH!

w1f1n00b
Contributor II
I've been having this issue for weeks. Was patiently awaiting the update. Got the banner notification today - updated to 22.1.10.41.
Still no client trail.
This is a very important and basic feature. Really hope this is resolved ASAP.
GTM-P2G8KFN