The device appears to be in use by another VIQ.

[TylerDC2004]

I'm trying to add an AP250 I bought used to my ExtremeCloudIQ account, but every time I try I get this message:

• 03701312271625 The device appears to be in use by another VIQ.

[TylerDC2004]

That worked! Thank you!

[SamPirok · Accepted solution]

Hello, thank you for reaching out and for providing that serial number. I was able to remove the old records for this device, could you try adding it to your inventory one more time for me?