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WPA2-Enterprise authentication issue for Domain Users in Windows 7

WPA2-Enterprise authentication issue for Domain Users in Windows 7

Viththahan
New Contributor II
The WPA2-Enterprise authentication was configured in the policy.

The AP was configured as RADIUS server to communicate with the Active Directory.

The Domain Users and the Users in the Work Groups were successfully authenticated in Windows 10 and 8.1 without any issues; however, only the Work Group users were successfully authenticated in Windows 7, but the Domain Users were not able to authenticate.

Please note that this problem is only for the Windows 7 Domain Users.

I've gone through online KB articles that advises to manually add the network adapter and un-tick the server validation option.

Still the same error occurs. as shown below.
geOZnesNT3mWPiM2pogL_20220331_ccl.jpeg

What can be done?
1 REPLY 1

systemscsn
Contributor III
try this:

Instead of using the wireless adapter driver that Windows uses, find out who the wifi card manufacturer is, then go to their website and download the driver from there and install it.

But using the manufacturers driver, versus the generic one that Microsoft bundles with its OS, seems to fix quite a few issues.  I know thats helped me with some odd issues.

let us know how it goes,
Jason.
GTM-P2G8KFN