XIQ Unable to Add AP

[Xiao_CongO]

Hello,

I am unable to add an AP to XIQ as the AP is registered to an account owned by a previous resigned staff. We do not have access to that account.

Can anyone assist to remove the following AP SN? 

SN: 06301909201066

Thanks.

[SamPirok]

Hello, thanks for reaching out about this device. It should now be free to add to your new inventory. Please let me know if I can help with anything else!