Error Uploading Config File

[arosalesmayorqu]

I have a ERS 4900 and I am trying to pull the config file to a USB and I get the following error.

Error accessing binary config file!

I get the same error if I try to do TFTP

I am using the EDM

Does anyone know what I can do to get the file? 

[EXTR_Paul]

@arosalesmayorquin GOOD STUFF!!!!!

[arosalesmayorqu]

Thanks,

Those commands worked for both files using the CLI

[EXTR_Paul · Accepted solution]

Use the CLI to make sure its not an issue with the GUI.

1st:  Make sure the USB stick got mounted.

“SHOW USB-FILE”

2nd:  Copy the config.

“COPY RUN USB FILENAME XXXXXXXX.TXT” will copy the ASCI file

“COPY CONFIG USB FILENAME XXXXXXX.BIN” will copy the binary file.