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Unable to connect with usb to serial adapter to newly purchased Extreme 4950 and 3600 series switch

Unable to connect with usb to serial adapter to newly purchased Extreme 4950 and 3600 series switch

NanaimoTechs
New Contributor

I cannot connect to my extreme 4950 or 3624 ERs switches with my windows 10 1903 build laptop.  I have no issues connecting to any of my older switches 4850s or 5000 series.  I have tried multiple laptops with no luck.  Im using a startech FTDI RS232 usb to serial adapter.  I can connect with workstation that is running the same version of windows 10.  But am unable to connect with windows 10 laptops.

I have been banging my head on this for a few days and still nothing but a headache.

 

I have updated to the latest drivers for the adapter and the laptop.

 

Any ideas would be great.

 

Thanks

 

 

 

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