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10gig optic port goes down with remote fault, needs power down and up to get it back once a while

10gig optic port goes down with remote fault, needs power down and up to get it back once a while

Mary_Peng
New Contributor
I have an extreme switch recently configured, the optical port is not working very good. The link state is always active for a while(couple of hours to couple of days), and then change to link state "ready" and never come back until I power the whole switch down and up.

Recent log, related to this issue is :
09/29/2015 22:05:50.48 Port 45 link down - remote fault 09/29/2015 22:05:50.47 Port 46 link down - remote fault
09/29/2015 07:02:32.41 Port 45 link UP at speed 10 Gbps and full-duplex
09/29/2015 07:02:32.40 Port 46 link UP at speed 10 Gbps and full-duplex
09/29/2015 07:02:27.37 Port 45 link down - Local fault
09/29/2015 07:02:27.36 Port 46 link down - Local fault

Seems like the local fault can be recovered by the switch itself, but if the remote fault occurs, the port won't come back. Does anybody know what the remote fault really means?

Switch Type: X670V-48t
EXOS version: 15.2.2.7

detailed transceiver information on the extreme switch side:
SFP or SFP+: SFP+
Signal: present
TX Fault: no
SFP/SFP+ Vendor: AVAGO
SFP/SFP+ Part Number: AFBR-709SMZ
SFP/SFP+ Serial Number: AD15163022E
SFP/SFP+ Manufacture Date: 150413
SFP/SFP+ Type: SFP
Connector: LC
Type: SR
Supported: no

Wavelength: 850
GBIC supports DDMI. MonitorType: 68

On the other end, we are connecting to EXFO QA-805 10 gig optic ports with transceivers supported by them.

Thanks!
16 REPLIES 16

Patrick_Voss
Extreme Employee
The remote fault means that the disconnect is coming from the other side. Can you check the "show port rxerror" on both those ports?

Hi Patrick, thanks for your quick response. I think the show command shows nothing like the following.

X670V-48t.2 # show port 46 rxerror
Port Rx Error Monitor Tue Sep 29 23:17:16 2015
Port Link Rx Rx Rx Rx Rx Rx Rx
State Crc Over Under Frag Jabber Align Lost
================================================================================
46 R 0 0 0 0 0 0 0

================================================================================
> indicates Port Display Name truncated past 8 characters
Link State: A-Active, R-Ready, NP-Port Not Present, L-Loopback
0->Clear Counters U->page up D->page down ESC->exit
GTM-P2G8KFN