Erro:EDP.ProcPDUFail en Stack SUMMIT X440

[Kar_Del_Moral]

Hello, 

the following error is started to appear in one of our Stacks

09/22/2020 06:52:52.13 <Erro:EDP.ProcPDUFail> Slot-1: pdu received on port 5:7 could not be processed,  invalid SNAP (llcSnapType =  0, edp_snap_id = bb)

only a couple of them… I check the port and there is an Avaya IP Phone connected to it and using the Phone ethernet jack a PC

I found that maybe can be an issue with the cable, wanted to know if you have another suggestion or experience with this kind of errors.

Thanks

[SamPirok]

Hi Karina, I believe this guide discusses that error message and what to do to resolve it: https://extremeportal.force.com/ExtrArticleDetail?n=000004297&q=%20invalid%20SNAP