ERROR PoE In Summit X460-48P

[EtherNation_Use]

Create Date: Jun 11 2013 4:53PM

I had a problem with PoE in the Switch summit X460-48p, the port not delivering PoE, The diagnosis is as follows

Test XGM3 Module : Not detected, skipping test
- Please do not insert during diagnostics
Test Stacking Module : Not detected, skipping test
- Please do not insert during diagnostics
Test i2cenviron - PASS
Test fantray - PASS
Test nvram - PASS
Test internal compact flash - PASS
Test sdram - PASS
Test loopback eth - PASS
Test loopback pci - PASS
Test loopback mac interface - PASS
Test loopback phy copper - PASS
Test loopback phy fiber - PASS
Test snake interface - PASS
Test asic0 reg - PASS
Test asic0 mac - PASS
Test asic1 reg - PASS
Test asic1 mac - PASS
Test PoE - FAIL

Storing diagnostics result into EEPROM.
Diagnostics completed.

Last Test Date: Jun-11-2013 POE check state loop test failed

Last Test Version: 5.10

Summary: Diagnostics Fail



RMA is Recommended for this problem ???



the Switch already has the latest version..

(from AlfonsoFM)

[Mike28]

Run into the same issues before, Called TAC and RMA the switch.

[EtherNation_Use]

Create Date: Jun 17 2013 10:42PM

Probably an RMA is needed. But TAC need to be consulted first. Contact them. (from ethernet)