Event log can't be displayed in the web view (EXOS 16)

[ATANGANA_NGA_Ar]

Hello all. I manage Black Diamond switches running EXOS 16. Web view for some switches can not display event logs. I still can display event logs using the "show log" command . Can anybody provide support for this issue ?

[ATANGANA_NGA_Ar]

Thanks

[Karthik_Mohando]

Hi Atangana, I could not find one matching issue in the database, i would suggest to open up a case with GTAC.

[ATANGANA_NGA_Ar]

Hi Karthik,

I can print logs from the CLI with "logs" commands without any problem, that is fine for me. my concern is in with the web view. When trying to display event logs using the web view, it stays at "loading state". find below a screenshot of the CPU utilization when that "loading" state is displayed

As you will notice the CPU is not as much used. Only one PID really uses it.

BR

[ATANGANA_NGA_Ar]

Anybody here ?