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FN-2023-481 - X440-G2-48p-10GE4 with part number 16535A may ship with pre-GA 31.7.1.3 installed

FN-2023-481 - X440-G2-48p-10GE4 with part number 16535A may ship with pre-GA 31.7.1.3 installed

SamPirok
Community Manager Community Manager
Community Manager

We have a new field notice related to the X440-G2-48p-10GE4 devices that may have shipped with pre-GA 31.7.1.3 installed. 

Notice Summary
X440-G2-48p-10GE4 with part number 16535A had a series of units loaded with pre-GA 31.7.1.3 in the factory. Please upgrade to 31.7.1.4 or later GA versions.

Impact
Customers need to upgrade to a GA version when deploying affected units.

Products Affected
X440-G2-48p-10GE4 with part number 16535A

Software Affected
EXOS 31.7.1.3

Symptoms
No CLI prompt to upgrade code is present to alert users of the need to upgrade from pre-GA to GA code. This is the normal technique used by Extreme Networks when shipping EXOS products with pre-GA code that was not applied to the affected units of part 16535A.

Solution
Units shipped to distributers, partners, and customers should be upgraded to 31.7.1.4 or later GA code.

 

Please see the full field notice here for more details. 

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