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help with a black diamond 8810.

help with a black diamond 8810.

Carlos_Valladar
New Contributor

‎11-13-2014 07:30 PM

Hi, I can help with a black diamond 8810. what happens is I can not boot from picture 1, picture 2 that comes by default and gives errors. greetings,
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6 REPLIES 6

Carlos_Valladar
New Contributor

‎11-19-2014 07:35 PM

This error throws me to boot from the 2 images.

69d4b7cc95954ad5bac817e3399c3eca_RackMultipart20141119-6862-obwqto-Error_inline.jpg



Regards,
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Drew_C
Valued Contributor III

‎11-13-2014 08:50 PM

Hi Carlos,
Did this problem start suddenly? Can you share the error messages you are seeing?

You may have a corrupted installation. It is possible to reload EXOS from the BootROM to try to recover. You will lose any configuration files saved on the switch by doing this.

You may also have a hardware failure that requires an RMA.

I would invite you to open a case with GTAC so they can help determine if the errors are recoverable or if it will require a replacement.

-Drew
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