How can I use chalet on a new switch?

[Ruth_Hinds]

Please what cable will I use to connect to the management switch to use chalet. Have summit X440 switch. and how do i get the last 2 numbers for the ip address.

[Ruth_Hinds]

I was able to get into the chalet, thanks

[Drew_C]

Ruth, may I ask that you create a new topic here? In short, if you don't remember the admin password, you'll have to factory default.
This article describes recovery steps: How to Recover an EXOS-based Switch and its Configuration Without the Password

[Ruth_Hinds]

Sorry I did not get back quickly, it has been resolved. Thanks. I have another dilemma though, I added a password to the chalet and now I cannot remember it. How do i change the password using the console.

[Drew_C]

Sounds like GTAC was able to work with you to get this all sorted out. Glad we could help!

[Drew_C]

Ruth, I've asked our GTAC team to contact you so that we can help guide you in the right direction with this. I anticipate someone being freed up soon to give you a call (based on contact info in our system). Hope this is okay 🙂