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Post Summit switch upgrade to 15.5 session stuck on login page

Post Summit switch upgrade to 15.5 session stuck on login page

Narender_kumar
New Contributor

‎12-11-2015 02:49 AM


admin@KASR01> telnet routing-instance OM_CN 10.82.48.196
Trying 10.82.48.196...
Connected to 10.82.48.196.
Escape character is '^]'.

telnet session telnet1 on /dev/ptyb1

login: narender
password:

not goin post login via oss it stuck on login page



even direct login is working fine...



please confirm if faced such problem..

0 Kudos
5 REPLIES 5

Drew_C
Valued Contributor III

‎12-15-2015 08:46 PM

Hi Narender, I would recommend that you contact GTAC for help resolving this issue.
0 Kudos

Narender_kumar
New Contributor
In response to Drew_C

‎12-15-2015 08:46 PM

Case has been locked with GTAC , Waiting for onsite engineer to share show tech logs ...
0 Kudos

Karthik_Mohando
Extreme Employee

‎12-11-2015 03:04 AM

Did you got a chance to telnet in to the switch with a different tool say Putty? if not can you try and see if it is getting struck as well?

If you face the issue in other tool as well then i would suggest you to open up a GTAC case for the issue with the below details.

"show tech"
"show log messages nvram"

If it is an option try to have a PC directly connected to the switch port and try to telnet and share the results. This would help to isolate if the issue is in the pathway or not.

In addition please do share the previous software version details.

0 Kudos

Narender_kumar
New Contributor
In response to Karthik_Mohando

‎12-11-2015 03:04 AM

Current version is IMG: 12.6.1.3 & going with summitX-15.5.1.6.xos

NWI-E_B.1 # show log messages nvram
12/11/2015 12:12:48.18 Shutting down all processes
12/11/2015 12:12:47.93 Rebooting with reason User requested switch reboot
12/11/2015 12:05:50.43 Upgrade status Start upgrade timer
12/11/2015 11:56:23.09 Upgrade failed, script: download failed
12/11/2015 11:55:25.89 Upgrade failed, script: download failed
12/11/2015 11:55:20.42 Upgrade failed, script: download failed
12/11/2015 11:55:11.07 Upgrade failed, script: download failed
12/11/2015 11:41:58.74 Error while loading "vrrp_cm_vr_enable": Failed to enable VR for vlan SR_OM, vrid 60:
VR must have at least 1 virtual IP address!
12/11/2015 11:41:58.70 Error while loading "vrrp_cm_vr_enable": Failed to enable VR for vlan BSC_Inner, vrid 80:
VR must have at least 1 virtual IP address!
12/11/2015 11:41:58.69 Error while loading "vrrp_cm_viptable": Virtual IP address must be specified!
12/11/2015 11:39:52.93 Shutting down all processes
12/11/2015 11:39:52.90 Switch FAILED (1) Process Failure
12/11/2015 11:39:52.43 Node State[4] = FAIL (Process Failure)
12/11/2015 11:39:52.43 Process cli Failed
12/11/2015 11:39:52.42 Rebooting with reason
12/11/2015 11:39:52.18 Configuration database locked
12/11/2015 11:39:52.16 Connection lost with process cli
12/11/2015 11:39:41.29 CPU utilization monitor: process cli consumes 95 %% CPU
12/11/2015 11:39:36.29 CPU utilization monitor: process cli consumes 96 %% CPU
12/11/2015 11:39:29.60 2aae719c 00000000 nop
12/11/2015 11:39:29.60 2aae7198 1080fffc beq a0,zero,0x2aae718c
12/11/2015 11:39:29.60 2aae7194 e2040000 sc a0,0(s0)
12/11/2015 11:39:29.60 2aae7190 00402021 addu a0,v0,zero
12/11/2015 11:39:29.60 2aae718c c2030000 ll v1,0(s0)
12/11/2015 11:39:29.60 2aae7188 <24020002>addiu v0,zero,2
12/11/2015 11:39:29.60 2aae7184 0000000c syscall 0
12/11/2015 11:39:29.60 2aae7180 2402108e addiu v0,zero,4238
12/11/2015 11:39:29.60 2aae717c 00003821 addu a3,zero,zero
12/11/2015 11:39:29.60 Code:
12/11/2015 11:39:29.60
12/11/2015 11:39:29.60 Process cliMaster signal 6 code
12/11/2015 11:39:29.19 Process cli ID 1418 killed
12/11/2015 11:39:29.19 Because the main (715967328) thread of process 1418, has not responded within 41 periods of 6 seconds, the process will be terminated.
12/11/2015 11:23:23.86 Error while loading "vrrp_cm_vr_enable": Failed to enable VR for vlan SR_OM, vrid 60:
VR must have at least 1 virtual IP address!
12/11/2015 11:23:23.84 Error while loading "vrrp_cm_vr_enable": Failed to enable VR for vlan BSC_Inner, vrid 80:
VR must have at least 1 virtual IP address!
12/11/2015 11:23:23.82 Error while loading "vrrp_cm_viptable": Virtual IP address must be specified!
12/11/2015 11:21:07.00 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A3 '............Vj..'
DUMP-10: 00 00 03 BF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '.....}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 50 61 63 6B '.......P... Pack'
DUMP-70: 65 74 20 76 65 72 69 66 69 63 61 74 69 6F 6E 20 'et verification '
DUMP-80: 66 61 69 6C 65 64 00 00 08 09 00 14 00 09 00 01 'failed..........'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:07.00 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A3 '............Vj..'
DUMP-10: 00 00 03 BF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '.....}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 61 64 76 65 '.......P... adve'
DUMP-70: 72 74 20 69 6E 74 65 72 76 61 6C 20 6D 69 73 6D 'rt interval mism'
DUMP-80: 61 74 63 68 00 00 00 00 08 09 00 14 00 09 00 01 'atch............'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.90 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0D BF 5F 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..._.}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 50 61 63 6B '.......P... Pack'
DUMP-70: 65 74 20 76 65 72 69 66 69 63 61 74 69 6F 6E 20 'et verification '
DUMP-80: 66 61 69 6C 65 64 00 00 08 74 00 14 00 09 00 01 'failed...t......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.90 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0D BF 5F 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..._.}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 61 64 76 65 '.......P... adve'
DUMP-70: 72 74 20 69 6E 74 65 72 76 61 6C 20 6D 69 73 6D 'rt interval mism'
DUMP-80: 61 74 63 68 00 00 00 00 08 6F 00 14 00 09 00 01 'atch.....o......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.80 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 98 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0C 38 BF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..8..}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 0C 53 52 5F 4F 4D 00 00 00 02 01 00 08 '....SR_OM.......'
DUMP-60: 00 00 00 3C 06 02 00 20 61 64 76 65 72 74 20 69 '...<... advert i'
DUMP-70: 6E 74 65 72 76 61 6C 20 6D 69 73 6D 61 74 63 68 'nterval mismatch'
DUMP-80: 00 00 00 00 08 61 00 14 00 09 00 01 56 52 52 50 '.....a......VRRP'
DUMP-90: 2E 41 64 76 65 72 74 00 '.Advert. '
12/11/2015 11:21:06.80 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0C 38 BF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..8..}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 50 61 63 6B '.......P... Pack'
DUMP-70: 65 74 20 76 65 72 69 66 69 63 61 74 69 6F 6E 20 'et verification '
DUMP-80: 66 61 69 6C 65 64 00 00 08 6F 00 14 00 09 00 01 'failed...o......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.80 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0C 38 BF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..8..}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 61 64 76 65 '.......P... adve'
DUMP-70: 72 74 20 69 6E 74 65 72 76 61 6C 20 6D 69 73 6D 'rt interval mism'
DUMP-80: 61 74 63 68 00 00 00 00 08 69 00 14 00 09 00 01 'atch.....i......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.70 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0A B2 1F 00 7D 00 00 00 FF 00 2C 00 00 00 21 '.....}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 50 61 63 6B '.......P... Pack'
DUMP-70: 65 74 20 76 65 72 69 66 69 63 61 74 69 6F 6E 20 'et verification '
DUMP-80: 66 61 69 6C 65 64 00 00 08 74 00 14 00 09 00 01 'failed...t......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.70 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 0A B2 1F 00 7D 00 00 00 FF 00 2C 00 00 00 21 '.....}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 61 64 76 65 '.......P... adve'
DUMP-70: 72 74 20 69 6E 74 65 72 76 61 6C 20 6D 69 73 6D 'rt interval mism'
DUMP-80: 61 74 63 68 00 00 00 00 08 6F 00 14 00 09 00 01 'atch.....o......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.60 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 09 2B 7F 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..+..}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 50 61 63 6B '.......P... Pack'
DUMP-70: 65 74 20 76 65 72 69 66 69 63 61 74 69 6F 6E 20 'et verification '
DUMP-80: 66 61 69 6C 65 64 00 00 08 69 00 14 00 09 00 01 'failed...i......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.60 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 09 2B 7F 00 7D 00 00 00 FF 00 2C 00 00 00 21 '..+..}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
DUMP-60: 02 01 00 08 00 00 00 50 06 02 00 20 61 64 76 65 '.......P... adve'
DUMP-70: 72 74 20 69 6E 74 65 72 76 61 6C 20 6D 69 73 6D 'rt interval mism'
DUMP-80: 61 74 63 68 00 00 00 00 08 6F 00 14 00 09 00 01 'atch.....o......'
DUMP-90: 56 52 52 50 2E 41 64 76 65 72 74 00 'VRRP.Advert. '
12/11/2015 11:21:06.50 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 98 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 07 A4 DF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '.....}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 0C 53 52 5F 4F 4D 00 00 00 02 01 00 08 '....SR_OM.......'
DUMP-60: 00 00 00 3C 06 02 00 20 61 64 76 65 72 74 20 69 '...<... advert i'
DUMP-70: 6E 74 65 72 76 61 6C 20 6D 69 73 6D 61 74 63 68 'nterval mismatch'
DUMP-80: 00 00 00 00 08 61 00 14 00 09 00 01 56 52 52 50 '.....a......VRRP'
DUMP-90: 2E 41 64 76 65 72 74 00 '.Advert. '
12/11/2015 11:21:06.50 NO MESSAGE DECODE; Missing component "VRRP.Advert" v9.1
DUMP-00: 00 9C 00 01 FF FF FF FF 00 00 05 F2 56 6A B1 A2 '............Vj..'
DUMP-10: 00 07 A4 DF 00 7D 00 00 00 FF 00 2C 00 00 00 21 '.....}.....,...!'
DUMP-20: 76 72 72 70 5F 61 64 76 65 72 74 2E 63 00 5F 45 'vrrp_advert.c._E'
DUMP-30: 4D 53 5F 56 52 52 50 5F 41 64 76 65 72 74 5F 49 'MS_VRRP_Advert_I'
DUMP-40: 67 6E 00 00 01 FF 00 0C 76 72 72 70 00 00 00 00 'gn......vrrp....'
DUMP-50: 06 00 00 10 42 53 43 5F 49 6E 6E 65 72 00 00 00 '....BSC_Inner...'
&nbs
0 Kudos
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