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x450a-24t can't activate license

x450a-24t can't activate license

dnserg
New Contributor

‎09-30-2019 07:33 AM

Hello. I bought switch and license from ebay.

16154 ExtremeSwitching Summit X450a-24tDC Core License
You cannot use this Voucher ID with this HW Serial Number
Please Create a Case so GTAC can investigate this issue.
Voucher ID

Please help me!
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2 REPLIES 2

Drew_C
Valued Contributor III

‎09-30-2019 03:31 PM

@dnserg
I will send you a message so you can share the serial number and voucher number with me privately. I'll take a look and make sure things are aligned.
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Naresh
Extreme Employee

‎09-30-2019 07:40 AM

Hi,

First we need to generate license key from support portal using the voucher ID. Using the generated license key you can enable license.
Please use the steps in the article to generate license and install license,
https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-generate-and-enable-an-EXOS-license-key
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GTM-P2G8KFN