X460-24T will not go past DRAM POST during boot up

[Jeff_Bebko]

Sorry but I rather new so, I apologize in advanced if this has already been asked.

I am using the HyperTerm to talk to the X460, having the serial port of the computer connected to the X460, I start the HyperTerm session (9600/8/None/1/Xon-Xoff). I reset the power to the X460, the device will being to boot but there seems to be a problem after the DRAM POST. The next line after DRAM POST will be two hearts. I've tried pressing the enter key numerous times, upward of 100. I've tried to re-boot the device with the space-bar press...no joy on either of these methods. Does anyone have an idea to the problem I am seeing?

[Eduardo_Mendiza]

Hey Jeff,

Check the status of the front LED's when the problem is happening. Then compare that behavior to the LED troubleshooting from the hardware and installation guide of the model you are refering to. Check that to confirm if its a DRAM-POST problem or something else.

Ed.