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X770-32q got rebooted and suddenly when i checked the monitoring i see that the memory went high.

X770-32q got rebooted and suddenly when i checked the monitoring i see that the memory went high.

Dineshkumar_Ram
New Contributor
Suddenly my X770-32q rebooted and when i checked the monitoring i see that the memory went high and rebooted.

I have enabled the debug mode log so this make the memory to go high?
6 REPLIES 6

Bin
Contributor
Hi, what is EXOS firmware version?

Could you also observe the state of "show cpu-monitoring" ?
We have one software issue on EXOS.

Please see the following article.
https://gtacknowledge.extremenetworks.com/articles/Solution/High-HAL-CPU-on-X770-with-EXOS-22-2-1

Best regards,

In monitoring when i see the CPU looks good.

X770# show cpu-monitoring

CPU Utilization Statistics - Monitored every 5 seconds
-----------------------------------------------------------------------

Process 5 10 30 1 5 30 1 Max Total
secs secs secs min mins mins hour User/System
util util util util util util util util CPU Usage
(%) (%) (%) (%) (%) (%) (%) (%) (secs)
-----------------------------------------------------------------------

System 13.9 15.4 15.6 45.8 22.5 17.1 19.9 85.7 95.99 58725.83
aaa 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.5 3.90 3.97
acl 0.0 0.0 0.0 0.1 0.1 0.0 0.0 1.2 38.90 97.89
bfd 0.1 0.0 0.0 0.1 0.1 0.0 0.0 0.8 38.87 56.57
bgp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
brm 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.8 1.19 0.89
ces 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.8 1.26 0.79
cfgmgr 0.1 0.8 0.2 2.2 0.9 0.8 0.8 20.3 956.80 441.11
cli 0.0 0.0 0.0 0.6 0.1 0.0 0.0 29.2 7.11 3.65
devmgr 0.0 0.0 0.0 0.0 0.0 0.0 0.0 4.4 5.72 5.75
dirser 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.2 0.83 0.93
dosprotect 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.11 0.09
dot1ag 0.2 0.9 0.3 0.0 0.2 0.2 0.2 2.9 60.67 14.69
eaps 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.9 1.41 1.61
edp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 3.4 28.38 11.81
elrp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.1 1.29 0.97
elsm 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.8 1.97 2.54
ems 0.0 0.0 0.0 0.0 0.0 0.0 0.0 9.6 1.86 1.42
epm 0.1 0.0 0.0 0.1 0.1 0.1 0.1 14.2 158.61 54.95
erps 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.6 2.51 1.69
esrp 0.0 0.0 0.0 0.1 0.0 0.0 0.0 1.2 7.84 13.68
ethoam 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.9 1.49 1.35
etmon 0.1 0.0 0.0 0.1 0.1 0.1 0.1 1.6 39.68 33.99
exacl 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exdhcpsnoop 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exdos 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exfib 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exfipSnoop 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exosmc 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exosq 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exsflow 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exsnoop 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
exsshd 0.0 0.0 0.0 0.0 0.0 0.0 0.0 3.6 0.35 0.67
exvlan 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
fcoe 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 2.07 1.10
fdb 0.5 0.5 0.4 0.2 0.3 0.3 0.3 6.1 953.44 351.70
gptp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
hal 5.7 5.0 3.4 3.7 3.8 3.7 3.8 64.2 1514.10 9619.55
hclag 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.7 1.07 0.95
idMgr 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.4 1.23 0.89
ipSecurity 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 1.09 1.26
ipfix 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.7 1.26 0.80
isis 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
lacp 0.0 0.0 0.0 0.0 0.1 0.0 0.0 1.2 3.83 4.13
liftd 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.13 0.14
lldp 0.0 0.0 0.0 0.6 0.2 0.0 0.0 2.6 27.43 10.67
mcmgr 0.0 0.0 0.0 1.7 0.6 0.2 0.2 7.9 95.92 192.78
mpls 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
mrp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.1 2.26 1.72
msdp 0.0 0.0 0.0 0.0 0.1 0.0 0.0 1.0 16.53 16.13
netLogin 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 2.45 1.36
netTools 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.1 2.64 1.50
nettx 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
nodemgr 0.0 0.0 0.0 0.1 0.1 0.1 0.0 0.2 32.35 51.11
ntp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.6 1.38 1.46
ospf 0.0 0.0 0.0 1.7 0.4 0.2 0.2 2.3 65.31 32.14
ospfv3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.2 7.94 7.82
pim 0.0 0.0 0.0 0.2 0.1 0.1 0.0 1.4 89.13 18.30
poe 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.7 1.06 0.78
polMgr 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.6 0.23 0.24
ptpV2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
pwmib 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.4 0.14 0.14
rip 0.0 0.0 0.0 0.1 0.1 0.0 0.0 0.9 19.49 36.61
r.png 0.0 0.0 0.0 0.1 0.0 0.1 0.1 0.8 16.95 20.38
rtmgr 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.6 7.30 4.22
snmpMaster 0.6 0.3 1.4 6.7 3.8 3.3 3.4 19.9 5070.68 1062.51
snmpSubagent 0.5 0.2 1.3 9.4 4.6 4.0 4.1 24.9 6896.65 894.53
stp 0.0 0.0 0.0 1.2 0.2 0.2 0.1 3.2 205.16 77.19
synce 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 1.71 2.07
techSupport 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.88 0.85
telnetd 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.10 0.09
tftpd 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.4 0.11 0.15
thttpd 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.7 0.12 0.09
trill 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.00 0.00
upm 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.6 0.77 0.82
vlan 0.0 0.0 0.0 1.7 0.9 0.9 1.0 8.3 1531.14 345.07
vmt 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.7 1.33 1.16
vrrp 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.7 1.56 0.84
vsm 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 1.41 1.17
xmlc 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.13 0.09
xmld 0.0 0.0 0.0 0.0 0.0 0.0 0.0 5.9 0.55 0.29

X770# show version
Switch : 800534-00-04 1442N-41167 Rev 4.0 BootROM: 2.0.2.1 IMG: 15.6.3.1
PSU-1 : Internal PSU-1 800462-00-06 1452W-80418
PSU-2 : Internal PSU-2 800462-00-06 1452W-80467

Image : ExtremeXOS version 15.6.3.1 v1563b1-patch1-5 by release-manager
on Sun Aug 16 21:34:14 EDT 2015
BootROM : 2.0.2.1
Diagnostics : 6.3

EtherMAN
Contributor II
Did you see if there was s system dump file created? This will give GTAC some clue as to what may have caused the reboot.. Command is
show debug system-dump
GTM-P2G8KFN