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AP410C AP up but clients cannot connect

AP410C AP up but clients cannot connect

Sandeepb
New Contributor

‎05-23-2023 03:46 AM

We are seeing a issue where the AP has a solid white light the AP can be seen as green on the Extreme Cloud IQ and no alerts over CPU, Memory or Clients. We have to reboot this unit to get it letting clients connect again. 

Is there a way we can check what is happening with this AP in terms of Client Auths via debugs?

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1 REPLY 1

w1f1n00b
Contributor II

‎05-23-2023 02:10 PM

When I've had similar situations, I always check the CLI for errors. In my experience these conditions typically indicate failing hardware and usually gets to the point where the AP will no longer boot properly.

sh log buff | inc error

sh log buff | inc warning

Sometimes that will give hints if there is a hardware issue. Look for radios flapping up and down etc.

I'm not sure on the debug side how to dig into that.

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GTM-P2G8KFN