Radius accounting data sent from AP (3825i) with C25 controller

[Kevin_Armijo]

Radius accounting data sent from AP (3825i), using a C25 controller, is not sending the amount of inbound/outbound octets and not getting a byte count because of that

Here is the raw tcpdump data received on the radius server:

Accounting Session Time Attribute (46), length: 6, Value: 02 secs
0x0000: 0000 0002
Accounting Output Packets Attribute (48), length: 6, Value: 0
0x0000: 0000 0000
Accounting Input Packets Attribute (47), length: 6, Value: 0
0x0000: 0000 0000
Accounting Output Octets Attribute (43), length: 6, Value: 0
0x0000: 0000 0000
Accounting Input Octets Attribute (42), length: 6, Value: 0
0x0000: 0000 0000
Accounting Output Giga Attribute (53), length: 6, Value: 0
0x0000: 0000 0000
Accounting Input Giga Attribute (52), length: 6, Value: 0
0x0000: 0000 0000
Service Type Attribute (6), length: 6, Value: Framed
0x0000: 0000 0002

[Doug]

Once a resolution is found, it will be added to https://gtacknowledge.extremenetworks.com/articles/Solution/Interim-Accounting-Packet-updates-go-out...

[Doug]

Found the ticket. I was able to see what Kevin is reporting, currently under investigation.

[Doug]

Let me look up the ticket. I know this would require me to review the setup, I just would not want you posting it up here on a public site. I will get back to you shortly.

Thanks,

Doug

[Kevin_Armijo]

Hello Doug,

I have -- since yesterday morning and have not gotten any response from support.. so, I thought I'd give this a try.

[Doug]

Hello Kevin,

I would suggest contacting the GTAC and opening up a ticket.

www.extremenetworks.com/support/contact

Thanks,

Doug