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Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

Moises_Caraball
New Contributor

‎04-03-2014 06:01 PM

I have a user that has a Surface tablet and when the tablet is connected to the Thick 3640-NAM AP he is experiencing very slow connectivity to the Internet. I connect to the same AP with my laptop or Ipad and both work fine. Are there any settings that have to be set on the AP to remediate this issue? I also have thin 3715i APs and the surfaces tablets work fine on the 3715i APs.
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4 REPLIES 4

Moises_Caraball
New Contributor

‎04-07-2014 12:02 PM

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Moises_Caraball
New Contributor

‎04-07-2014 10:44 AM

Will do. Thanks.
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Moises_Caraball
New Contributor

‎04-07-2014 10:44 AM

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William_Aguilar
Extreme Employee

‎04-07-2014 10:41 AM

Please work with GTAC on this issue so that they can help you to troubleshoot and identify the problem.
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